Civility starts with how we communicate with one another
When we hear the words civility we often think of one being polite, having manners but it is so
much more than that. It’s about being open, receptive and showing consideration in every
interaction one has. In a fast paced world like today with our endless emails, texts and social
media the way we communicate with each other has a direct effect on how civil or uncivil our
conversations feel.
One way to practice civility is to be clear and concise. Harvard’s Division of Continuing
Education notes that clarity and brevity are essential to strong communication. When we cut the
excess jargon and get to the heart of the issue/topic, it makes it easier for others to understand
us and we save time in the process. Taking this approach shows consideration and lays the
foundation for stronger relationships.
Civility also means listening, oftentimes we fall into a habit of hearing to respond rather than
taking the time to really hear what the other person is saying. Instead of being present, we/re
focused on formulating our comeback, eager to get our point across first. Active listening, as
Harvard highlights, involves giving someone your full attention, acknowledging their words, and
resisting the urge to interrupt. This creates space for meaningful dialogue, even when opinions
Differ.
At its core, Civility is about connection. Clear communication helps prevent misunderstandings
and active listening shows we value what the other person says. When we open ourselves up
and commit these practices, conversations become more productive, collaborative and
Compassionate.
In a world where communication is all around us, choosing civility is not a courtesy but a
responsibility we must remember every day.
