Civility Training

If adult Americans will not model civic responsibility, how can we expect our young people to be any different? Richard Riley, Former Secretary of Education

Looking for Civility Training Resources? We can help! In addition to civility workshops, the Institute for Civility in Government is also able to provide resources for your organization–big or small. Email [email protected] for more information.

Virtual Civility Training

The Institute for Civility in Government offers virtual interactive civility training, civility workshops and full webinars, civility books and materials,  social intelligence and cultural competence coaching, keynote presentations, and much more.

Civility Workshops

Civility training explores what civility is and why it is important. Participants will learn what civility makes possible, and what incivility prevents. Tips on how to maintain civility will be shared. This highly participatory and interactive seminar also explores the influence of belief systems, and includes exercises in listening and communication skills and team work.  The four parts of the training, based on the rules of our book, Reclaiming Civility in the Public Square – 10 Rules That Work, are listed below:

Session 1 – Know Thyself/Differences are Enriching

This explores why we have trouble talking with someone who does not think like oneself. It is important to begin here because it is at the heart of all we do.

Session 2 – Listen with your heart, mind and strength

This examines what is truly involved with good listening. Taking the time and energy to listen well renews us and transforms us!  This session helps participants to self-evaluate and improve their listening and communication skills.

Session 3 – Help Comes from Unexpected Places

The results of working with others can be powerful, and may enable us to achieve more than we ever thought possible.

Session 4 – One is powerful, but Numbers Count

There is new life! In this session people will see what transformation looks like. We will show what’s been done since the Institute’s inception, and challenge others to see what the Institute can accomplish as people join this growing movement.

Reviews & Testimonials

“You ROCKED the show!” — Lisa C., Member of Roseville Human Rights Commission, Roseville, Minnesota

On two occasions, I had the opportunity to participate in the civility/communications training offered by Cassandra Dahanke and Tomas Spath.  First, at a session held during the 2010 National Conference of State Legislatures Annual Legislative Summit with an audience comprised of elected officials and private sector participants; and second, during a government relations staff retreat for a 14-person team.  The learnings/take-aways from both sessions were insightful but different.  Participating in the communications exercises with diverse groups exposes ways of looking at things and perspectives that enlarged my thinking and ultimately my understanding.  Cassandra & Tomas are skillful facilitators who artfully guide people to discover what is useful and actionable. I would highly recommend the course to those who seek to understand why and how people think and behave differently.— Jean C., Director-State Government Relations, Philips Electronics NA.

Cassandra Dahnke’s presentation on behalf of the Institute for Civility in Government hosted by the San Marcos Area League of Women Voters was one of the best attended and well-received presentations we’ve ever sponsored.  We had a diverse audience of all ages and races–high schoolers, college students, seniors and in between, Whites, Blacks, and Hispanics. We also had many elected officials and several candidates, and I saw them taking notes on Cassandra’s talk.  She was well-prepared and to the point on this timely and relevant issue.  I heard many– and only–positive comments following the program.  We would love to have her back again.— Jeannie L., San Marcos Area League of Women Voters

“The workshop conducted by the Institute impacted our community. Several groups in Canyon Lake have incorporated the definition of civility into their meetings. The library has a blueprint for being a voice for civility and is planning community conversations to give people a place to practice civility and reaching concensus.” — Roxanna D., Tye Preston Library Director, Canyon Lake, Texas

To learn more about Civility Training from the Institute for Civility in Government, whether online or in workshops, please send us an email at [email protected].