Civility Training & Facilitation

Transform Conversations. Strengthen Teams. Lead with Civility.
We equip leaders, educators, and organizations with the tools to navigate difficult conversations, build trust, and create cultures rooted in respect and understanding.

SHRM Recertification Provider

SHRM professionals can now earn professional development credits (PDCs) through eligible Institute for Civility trainings and programs.

Our mission has always been to equip individuals and organizations with the tools to communicate respectfully, navigate differences, and build healthier workplaces and communities. Becoming SHRM certified expands that impact by connecting civility training directly to professional growth and leadership development.

What makes us different

At the Institute for Civility, we believe that how we communicate matters just as much as what we communicate.

Our trainings are designed to help individuals and organizations:
Navigate disagreement with confidence
Build stronger, more inclusive environments
Improve collaboration and decision-making

Through interactive workshops, real-world scenarios, and practical tools, we help participants turn tension into transformation.

TRAINING FORMAT OPTIONS

WE MEET PEOPLE WHERE THEY ARE

In-Person Workshops
Virtual Trainings
Half-Day / Full-Day Intensives
Multi-Session Series
Custom Programs for Your Organization

WHO WE SERVE
Schools & Universities
Nonprofits & Community Organizations
Government & Civic Leaders
Corporate Teams & HR Departments
Faith-Based Organizations

WHAT MAKES OUR TRAININGS DIFFERENT
Real conversations, not just theory
Interactive and engaging (no boring lectures)
Rooted in real-world scenarios
Led by experienced communicators and facilitators
Designed for lasting behavior change

Sample of our VIRTUAL TRAINING

Highlights

Civility Training

  • Teaches tips and techniques for the practical application of civility on the job and in our personal lives.
  • Creates a safe environment to explore and deepen understanding of personal biases, defenses, and reactivity that often lead to anxiety, depression, stress, and confusion.

Why Civility Training?

The cost of incivility is high.

The absence of respect, kindness, and shared understanding in our professional and personal interactions not only diminishes the health and well-being of our society but also has a profound psychological and emotional impact on the individual. Chronic incivility often produces a state of “fight or flight,” where the symptoms of stress range from depression to anxiety to addiction to lowered self-esteem to diminished capacity.

Our Civility Training programs are specifically designed to address the stresses of incivility directly, equipping individuals with the tools they need to step outside the emotionally and psychologically destructive systems of attack and defense. Participants learn to recontextualize their experience of themselves and others in ways that produce healthier, less stressful, and more productive outcomes.

Testimonials

What our participants are saying

  • I really like how the speakers acknowledged that disagreements and feelings of negativity occur in the workplace. I think it is important to acknowledge the truth that this actually exists, in order to work on how to best move forward. The speakers emphasize you do not have to betray your truth to be civil, but you have to communicate in a way that is respectful and not harmful to others.
    Virtual Training Attendee, September 2025
  • What was most valuable in this training for you?
    “Learning the importance of listening to reach a mutual goal”
    In-person Training Attendee, August 2025

  • “I think this was a great training!”
    Virtual Training Attendee, May 2025
  • “Thank you so much, Eliah! I think this is the best way I’ve spent an hour of my time in a long time. I want more trainings!”
    Training Attendee, May 2023
  • “WOW, is all I can say about training today. Therapy comes from strange places sometimes. Thank you!”
    Training Attendee, March 2023
  • “Thank you! A very difficult meeting last night left me and other board members tired and hopeless today. This IC Civility training made ME feel seen and heard, and that in itself is a lesson to hold onto.”
    Training Attendee, March 2020

OUR TRAINING AREAS

1

Effective Communication & Civility Foundations

What you’ll learn:

  • Core principles of civil discourse
  • Active listening & respectful engagement
  • Communicating across differences

Outcome:
Participants walk away with tools to communicate clearly without escalating conflict

2

Navigating Conflict with Confidence

What you’ll learn:

  • Root causes of conflict
  • De-escalation strategies
  • How to turn tension into productive dialogue

Outcome:
Teams gain the ability to address issues directly without damaging relationships

3

Facilitating Productive Conversations & Meetings

What you’ll learn:

  • How to run inclusive, effective meetings
  • Encouraging participation from all voices
  • Keeping conversations focused and outcome-driven

Outcome:
Leaders learn how to guide discussions without dominating them (true facilitation = neutral guidance

4

Bridging Divides & Finding Common Ground

What you’ll learn:

  • How to engage across political, cultural, and personal differences
  • Building empathy in polarized environments
  • Strategies for unity without uniformity

Outcome:
Participants leave equipped to connect, not cancel

5

Building a Culture of Civility in Organizations

What you’ll learn:

  • Embedding civility into workplace culture
  • Setting communication norms
  • Creating psychologically safe environments

Outcome:
Organizations shift from reactive to intentional culture-building

6

Managing Stress, Emotions & Workplace Tension

What you’ll learn:

  • Emotional regulation in high-stress situations
  • Responding vs reacting
  • Maintaining professionalism under pressure

Outcome:
Healthier teams, fewer blow-ups, better outcomes

Ready to bring civility back to your conversations?
Let’s build something impactful together.

You ask, we answer

Learn more about our civility training programs

We train all audiences, spanning education, government, nonprofits and associations, community groups, and corporate workplaces.

We deliver both in-person and virtual trainings. We work to customize a training to meet your organization’s specific needs. Formats span from hour-long sessions to half, full-day and multi-day workshops and retreats.

Trainings generally start at $7,500 per session with two trained facilitators, pre-work discovery sessions, shareable training perk package, including IC authored books, swag, certificate of completion, and lifetime subscriber benefits for all attendees. We work with our partners and their budgets. Please do not hesitate to reach out and explore all options.

Yes! All participants receive an official Institute of Civility course completion certificate.

We cover 50 + civility related topics, including, but not exhaustive:

  • Redefining civility for the 21st Century
  • Creating awareness of the disparity between Intent and Impact
  • Unlearning unconscious and confirmation biases
  • Understanding and circumventing microaggressions
  • Preserving mental health and wellness: alternatives to the systems of defense and attack
  • Applied Civility 101: Tips and techniques for avoiding stress trigger(s)